Contact information

ANASUYA

Contact Information

Last Updated: 2 September 2026

We’re here to help. If you have any questions about our products, customised orders, shipping, returns, exchanges, refunds, cancellations or an existing order, please get in touch with us using the details below.

Customer Support

Email: hello@anasuya.co.in
Phone: +91 8882538967

Customer Support Hours:
10:00 AM to 6:00 PM
Monday to Saturday

For Order-Related Queries

To help us resolve your query quickly, please include the following information wherever applicable:

  • Order Number

  • Name used while placing the order

  • Registered email address or phone number

  • Product name

  • Description of your query or issue

  • Photographs or videos, where relevant

For queries regarding damaged, defective or incorrect products, please provide clear photographs/videos of the product and packaging so that we can assess the issue.

Customised & Made-to-Order Products

For customised, personalised or made-to-order products, please ensure that all names, text, images, artwork, sizes, colours and other customisation details provided to us are accurate before production begins.

If you need to make a change to your customisation, please contact us as soon as possible. Changes may not be possible once production or printing has commenced.

Returns, Exchanges & Refunds

For information regarding eligibility, timelines, cancellations, exchanges, refunds and return shipping, please refer to our Returns, Exchange, Refund & Cancellation Policy.

Shipping & Delivery

For information regarding order processing, dispatch timelines, tracking and delivery, please refer to our Shipping Policy.

Business Information

Brand: Anasuya
Email: hello@anasuya.co.in
Phone: +91 8882538967
Customer Support Hours: 10:00 AM – 6:00 PM, Monday to Sunday

For legal notices, complaints or other formal communications, please use the email address above and clearly mention “Formal Communication” in the subject line.

We aim to respond to customer enquiries as promptly as reasonably possible. Response times may vary depending on the nature and complexity of the enquiry, particularly for customised orders and product-related investigations.

Important

Please do not send products back to Anasuya without first receiving return instructions or confirmation from our customer support team. Unauthorised returns may not be accepted or processed.

For any assistance, please contact us at hello@anasuya.co.in or +91 8882538967.